{"id":1843,"date":"2020-07-16T15:48:35","date_gmt":"2020-07-16T08:48:35","guid":{"rendered":"https:\/\/aicotech.com.vn\/en\/?page_id=1843"},"modified":"2025-07-07T16:55:08","modified_gmt":"2025-07-07T09:55:08","slug":"chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/aicotech.com.vn\/en\/chinh-sach-bao-hanh\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"\t\t
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BOSCH Security System<\/strong> is one of the thriving industries of BOSCH in Vietnam with a wide variety of product lines and distribution systems nationwide. In order to increase the satisfaction of customers about the quality of products and after-sales services, we would like to introduce a NEW WARRANTY POLICY applicable from September 2016 for all products. belonging to the BOSCH security system as follows:<\/p>

Warranty Claims:<\/h3>

Global warranty:<\/strong> Applicable to all genuine imported BOSCH products.<\/p>

All Bosch Security System equipment is warranted if the machine is technically damaged by the manufacturer’s fault<\/p>

Only a Bosch Authorized service center is authorized. If equipment is damaged, it must be sent to BOSCH WARRANTY in intact condition, not dismantled<\/p>

The warranty can only be made when it meets the following conditions:<\/strong><\/p>

– Device error due to manufacturer.
– Still in the warranty period.<\/p>

Warranty does not apply to all of the following cases:<\/strong><\/p>

– The customer did not present the full Import Invoice (Invoice) of Bosch.
– Equipment is purchased not under Bosch’s distribution channel.
– Expiration of warranty period.
– Misuse, carelessness, natural disaster or any other accident.
– Wrong or unstable voltage.
– Do not follow the instruction manual of the machine.
– Self-repairing and improving the machine
– Cracks caused by transportation or use.
– Cases of device abuse, overloading, misplacing the power source, broken, impacted or damaged machine caused by foreign objects entering the machine.
– Accessories included, …<\/p>

Warranty period :<\/h3>

– In accordance with the warranty period of Bosch<\/p>

Service process:<\/h3>

– In accordance with Bosch Warranty Procedures.
– Employees inform customers about warranty products within 24 hours after receiving warranty products and invoice of warranty products, including the following information:<\/p>

+ Time to receive the machine, technical error of the machine, warranty plan, time to complete and return the machine to the customer (time, place).
+ Problems arise due to objective factors that prolong product warranty period.
+ Repair parts and supplies outside of warranty are imported from genuine Bosch.
+ Modern inspection facilities and equipment according to BOSCH standards.
+ Commitment to provide spare parts, spare parts within 5 years from the date the equipment stops production.
+ Professional human resources: Technicians are trained according to the standard of “Bosch professional training system”.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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BOSCH Security System is one of the thriving industries of BOSCH in Vietnam with a wide variety of product lines and distribution systems nationwide. In order to increase the satisfaction of customers about the quality of products and after-sales services, we would like to introduce a NEW WARRANTY POLICY applicable from September 2016 for all…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/aicotech.com.vn\/en\/wp-json\/wp\/v2\/pages\/1843"}],"collection":[{"href":"https:\/\/aicotech.com.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aicotech.com.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aicotech.com.vn\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aicotech.com.vn\/en\/wp-json\/wp\/v2\/comments?post=1843"}],"version-history":[{"count":28,"href":"https:\/\/aicotech.com.vn\/en\/wp-json\/wp\/v2\/pages\/1843\/revisions"}],"predecessor-version":[{"id":5128,"href":"https:\/\/aicotech.com.vn\/en\/wp-json\/wp\/v2\/pages\/1843\/revisions\/5128"}],"wp:attachment":[{"href":"https:\/\/aicotech.com.vn\/en\/wp-json\/wp\/v2\/media?parent=1843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}